24/7 Inclement Weather Information
Snow Emergency Plan for Frederick City and County:
Once a snow emergency plan goes into effect for the city or county, residents have 2 hours to move their cars from all designated snow emergency routes. Any vehicle parked on a designated snow emergency route may be towed at the owner’s expense. Vehicles traveling on snow emergency routes are asked to use snow tires or chains. Residents who reside on snow emergency routes are asked to plan ahead and park elsewhere. Snow removal crews will clear all snow emergency routes first and then begin to work on secondary streets (your neighborhood streets).
City of Frederick: If this is an urgent problem or is after hours please call 301-600-1160
Frederick County: For non-life threatening emergencies call Emergency Communications at 301-600-1603.
Private Roads located within your Homeowner Association: Please contact your Association Manager at Clagett Management 301-695-6676 in the event of an emergency (down power lines or trees). Please note that your snow removal contractors are working diligently through the storm. Roads and sidewalks will be cleared as prescribed in your community snow contract and as weather conditions permit.
Reporting an Outage
If you lose power, please call 1-888-LIGHTSS (1-888-544-4877) to report your outage or online at:
Immediately report downed wires to 1-888-LIGHTSS (888-544-4877) or your local police or fire department.
Never go near a downed power line, even if you think it’s no longer carrying electricity.
City residents may call DPW to report outages at 301-600-1440.
Homeowner Storm Preparation Tips:
- Keep a flashlight and extra batteries handy. Use care when burning candles; open flames are a dangerous fire hazard.
- Have extra blankets or a sleeping bag for each person. Do not use gas stoves, grills or other open-flame appliances as a heat source. They could cause deadly carbon monoxide gas could build up in your home.
- If you have water well and pump, keep an emergency supply of bottled water.
- If your home has an electric range, stock an emergency supply of convenience foods that do not require cooking.
- While a cell phone will work as long as its battery is charged and the nearest cell tower has power or backup power, many cordless land-line telephones require a plug-in power source to operate, and may not work if a power outage occurs. You may want to keep a plain, hard-wired telephone handy to report your power outage (888-544-4877) or to call for help in an emergency. These phones operate on power delivered through the phone line.