Nowadays, property owners get a bad rep, and commercial property management companies are no exception. All we see on social media these days is the worst of the worst examples of management that leave their tenants with poor conditions for high rent or lease agreement costs. It would be every commercial property management team’s worst nightmare to see one of their properties become infamous due to a negative viral video. However, the reality is that most management companies do care about the well-being and satisfaction of their tenants but often manage multiple properties, which can cause difficulty. But there are still ways to be responsible and proactive as a commercial property management firm to keep your tenants happy, and it just takes a little bit of effort. Here are a few tips that can get you on the right track.
Consider Commercial Property Management Software
Many commercial managers stick to tried and true methods of cash or check rent, or phone or in-person only contact. However, this method is just not sustainable and may be considered “old-fashioned” by modern standards. Plus, using this method when managing multiple tenants in multiple properties can become very disorganized very quickly. An easy solution to this is to consider adding property management software that is specifically tailored to the organization. Most software documents who is currently using the commercial properties, the details of individual leasing contracts, and most even allow for tenants to submit their payments online. Software is one solution towards much better and more accurate efficiency, which tenants will appreciate.
Perform Maintenance Regularly
It is your responsibility as a commercial property management organization to keep up with any maintenance requests that need to be fulfilled. The best solution to this is to hire a regular general maintenance team that is equipped to fix problems big and small. This can include janitors, groundskeepers, and IT professionals who are available to help during working hours. Although this may be a bit expensive, most clients are willing to pay for amenities such as these for a much smoother and happy experience as your tenant. Don’t want to deal with hiring? An individual property management team can take care of that for you.
Thoroughly Understand Lease Agreements
When coming up with a lease agreement, it is very important to understand the terms of the lease backward and forwards. This usually entails going over the lease agreement with a legal professional and having them approve it before sending it off to the client. You’ll also want to make sure the future tenant is equally well adjusted to the leasing terms, so there won’t be any potential problems later.
Trust the Professionals at Clagett Enterprises for Your Realty Needs
If you’re looking for an experienced property management company, the perfect realtor for your property, or a professional to assist you during your purchase of any home, you can rely on Clagett Enterprises. Clagett Enterprises is a full-service real estate company with almost 30 years of experience in the Frederick and Western Maryland area. For assistance with commercial sales, leasing, management, and development and consulting, contact us online or give us a call at 301-665-6009. To meet our team and see some of our beautiful homes, follow us on Facebook and Linkedin.